Terms and Conditions

Service Terms Agreement

These terms and conditions govern your use of Trilovanyxe financial planning subscription services and website access.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

Key Definitions

For clarity, the following terms have these meanings:

  • Service: Financial planning consultation and guidance provided through our subscription platform
  • User/Client: Individual or entity subscribing to our financial planning services
  • Content: All information, advice, and materials provided through our platform
  • Subscription: Monthly recurring access to financial planning consultation services

Service Usage Guidelines

Your use of our services is subject to the following conditions:

Permitted Uses

  • Access consultation services for personal financial planning purposes
  • Participate in scheduled consultation sessions and follow-up communications
  • Use provided materials and resources for your personal financial planning

Prohibited Activities

  • Sharing account access or consultation materials with unauthorized parties
  • Using services for commercial purposes without written authorization
  • Attempting to access other users' accounts or confidential information
  • Disrupting service operations or attempting unauthorized system access

Your Responsibilities

As a service user, you agree to:

  • Provide accurate and complete information for consultation purposes
  • Maintain confidentiality of your account credentials and access information
  • Notify us promptly of any changes affecting your financial planning needs
  • Use our services in compliance with applicable laws and regulations

Intellectual Property Rights

All content, materials, and resources provided through our service remain the intellectual property of Trilovanyxe and are protected by copyright law.

Unauthorized reproduction or distribution of our materials is strictly prohibited.

Privacy and Data Protection

Your personal and financial information is handled in accordance with our privacy policy and applicable data protection laws.

Detailed privacy practices are outlined in our separate Privacy Policy document.

Subscription and Payment Terms

Financial terms for our subscription services:

  • Monthly subscription fees are charged automatically on your billing date
  • All fees include applicable taxes and are non-refundable once services are delivered
  • Subscription can be cancelled with 30 days written notice

Limitation of Liability

Our liability for any claims arising from service usage is limited to the total amount paid for services in the preceding 12 months.

In no event shall Trilovanyxe be liable for indirect, consequential, or punitive damages.

User Indemnification

You agree to indemnify Trilovanyxe against any claims arising from your use of services or violation of these terms.

Dispute Resolution

Dispute resolution procedures for service-related disagreements:

Arbitration Process

Most disputes will be resolved through binding arbitration rather than court proceedings.

Arbitration will be conducted under Malaysian Arbitration Act 2005 rules.

Alternative Dispute Resolution

For eligible international clients, alternative dispute resolution may be available.

EU residents may access the Online Dispute Resolution platform: Available upon request

Service Termination

Either party may terminate the service agreement with appropriate notice as specified in your subscription terms.

Upon termination, access to consultation services and materials will cease, though certain provisions of these terms will survive.

Terms Modifications

We reserve the right to modify these terms with reasonable notice to users.

Continued use of services after changes constitutes acceptance of modified terms.

Governing Law and Jurisdiction

These terms are governed by Malaysian law, and Malaysian courts have exclusive jurisdiction over disputes.

Severability

If any provision of these terms is found invalid, the remaining provisions continue in full force.

Complete Agreement

These terms, along with our privacy policy, constitute the complete agreement between parties regarding service usage.

Terms-Related Questions

For questions about these terms or to request clarifications, contact us using the information in our contact section.

Email: contact@trilovanyxe.com

Phone: +60 4 0111 6488

Address: 8 Jalan Munshi Abdullah, 50100 Kuala Lumpur, Malaysia

Effective Date: July 28, 2025

Last Updated: July 28, 2025